Cyber Human Systems revolutionises FITUR 2025: Exoskeletons for the Kellys, transforming the hospitality industry
This year, FITUR 2025 sets the stage for an extraordinary technological breakthrough aimed at improving working conditions within the hospitality sector: the deployment of exoskeletons developed by Cyber Human Systems, GOGOA's spin-off. Designed specifically for chambermaids, affectionately known as the "Kellys", these devices not only safeguard workers' health but also exemplify how innovation can seamlessly integrate into traditional industries, optimising performance and fostering a safer, healthier work environment.
In collaboration with Gogoa, the Hotel Technology Institute (ITH), and the Valencia Biomechanics Institute (IBV), Cyber Human Systems is spearheading the first practical case study of exoskeletons applied in a real hotel environment. During the event, a live demonstration will showcase how these devices can easily integrate into the daily routines of the Kellys, providing physical support, enhancing posture, and preventing long-term musculoskeletal injuries. Intriguingly, the exoskeletons are designed to be part of the workers’ uniform, ensuring a smooth and natural transition to this innovative technology.
Exoskeletons enhancing lives: the case of the Exosoft
Among the groundbreaking solutions unveiled by Cyber Human Systems at FITUR 2025 is the Exosoft, an ergonomic, textile-based exoskeleton equipped with “artificial muscles” designed to offer lumbar support and assistance with repetitive movements. Its ultra-lightweight design, weighing just 0.8 kg, makes it one of the most comfortable and accessible solutions on the market. Fully adjustable, it caters to a wide range of body sizes and worker requirements, making it an ideal companion for hotel cleaning staff.
The Exosoft has been meticulously crafted to meet the daily demands of the Kellys, who face physically intense shifts involving tasks such as lifting and moving beds, vacuuming rooms, and cleaning surfaces. This exoskeleton provides vital lumbar support, significantly reducing physical strain, minimising injury risks, and improving overall well-being.
Tangible benefits for the Kellys and the hospitality industry
The introduction of exoskeletons by the Kellys marks a turning point in how ergonomics is approached within the hospitality sector. Key benefits include:
Reduction in workplace absences: The Kellys have reported a notable decrease in injuries related to heavy physical work, such as lower back pain and other musculoskeletal disorders. This not only enhances their quality of life but also benefits hotels by reducing costs associated with sick leave.
Increased productivity: With reduced fatigue and efficient physical support, the Kellys can perform their duties more quickly and effectively, contributing to maintaining high standards of cleanliness and service in hotels.
Enhanced physical and mental well-being: By alleviating the physical demands of daily tasks, workers experience less exhaustion and stress, resulting in an improved quality of life and a more positive working environment.
Long-term health protection: Beyond immediate support, these exoskeletons prevent chronic injuries that could develop after years of intensive physical labour, ensuring a healthier future for the Kellys.
Technology that humanises work and transforms the industry
Cyber Human Systems' vision extends beyond physical improvements for the Kellys. It represents a future where technology serves humanity, humanising labour conditions and dignifying the work of those who are the backbone of the hospitality industry. This technological evolution aligns perfectly with the real needs of workers, demonstrating that innovation can be seamlessly integrated in practical, accessible ways.
FITUR 2025: a showcase for technology and well-being
Cyber Human Systems’ presentation at FITUR 2025 will not only highlight the technical advantages of exoskeletons but also their profound social and economic impact on the sector. Live demonstrations will provide attendees with an opportunity to observe how these devices integrate into the daily routines of the Kellys, showcasing their efficacy and user-friendliness.
This initiative, backed by collaboration between Cyber Human Systems, Gogoa, the ITH, and the IBV, underscores the hospitality industry's commitment to advancing towards a more sustainable, human-centric, and technologically advanced future.
A promising future for hospitality and the Kellys
The adoption of exoskeletons like the Exosoft not only improves the working conditions of the Kellys but also sends a clear message: technology can and should be leveraged to enhance people’s lives. In this case, it has transformed a historically injury-prone and physically demanding job into one that is more manageable, efficient, and respectful of workers' health.
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FITUR 2025 Exoskeletons Kellys
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